A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Our Lyme-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.
We built our Lyme branch after hearing the same complaint over and over from Lyme, NH property owners — the "24/7" number that never actually answers. Every technician on our Lyme roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Flood Damage Repair in Lyme isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Lyme, NH, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a Lyme, NH warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Talk to a Lyme property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one Lyme call at a time.
The most expensive Lyme restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Lyme team and get a straight answer on how urgent it is.
We size the Lyme response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Lyme property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in Lyme, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
For commercial Lyme accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Category 3 blackwater calls for full PPE, antimicrobial treatment, and disposal of anything porous that touched the contamination — our Lyme crews are trained for exactly that protocol.
We apply antimicrobial treatment during every Lyme drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.
We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Local staging inside Lyme, NH means Lyme response times usually beat the national average by a wide margin.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Tell our Lyme dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
A licensed technician heads to your Lyme address with extraction and drying equipment already loaded.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.
We measure moisture with instruments, not guesswork, and we won't sign off on a Lyme job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your Lyme paperwork, not just mentioned over the phone. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.
"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Most Lyme dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
We always quote first. You'll see a written estimate for the Lyme job before any drying equipment starts running.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Lyme properties.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Blackwater and sewage response is a core part of what our Lyme team does, not a job we sub out.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Lyme tech confirms it's safe.
We scale crews and equipment for commercial Lyme accounts and assign a dedicated project lead for anything beyond a single unit.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Lyme jobs.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Lyme service, not an upsell.
Our Lyme guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
We cover Lyme and the surrounding zip codes listed below, plus neighboring communities throughout Lyme, NH.
Our Lyme dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Lyme, NH for larger losses. If your address falls inside or near Lyme, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Lyme, Lyme, NHCall now and speak with a real Lyme dispatcher, not a national call center.
Call +1-844-234-5373