Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Lyme crews are already moving. We dispatch Lyme units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in Lyme, NH kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our Lyme roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our senior technicians are IICRC-certified and have worked everything from a clean supply-line break to a full sewage backup, so Basement Flooding in Lyme isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in Lyme, NH, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Lyme, NH so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Ask any Lyme property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one Lyme call at a time.

Water damage doesn't always look dramatic at first — some of the costliest Lyme jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our Lyme team and get a straight answer on how urgent it is.
From a single soaked bedroom to a commercial building with three flooded floors, our Lyme teams are equipped to scale up or down — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a Lyme property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in Lyme, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial Lyme properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in Lyme get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
We apply antimicrobial treatment during every Lyme drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Our Lyme, NH warehouse keeps drying equipment close, which typically puts a Lyme tech at your door inside an hour.
We document everything with photos and moisture logs and work directly with your adjuster so you're not stuck translating restoration jargon.
Final moisture readings have to hit dry-standard before we consider a Lyme job done, and getting there again is on us, not you.
A short call with our Lyme dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
Our nearest available Lyme crew is dispatched immediately with truck-mount extraction gear on board.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.

Every Lyme job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every Lyme work order we issue. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.

"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"The team handled every conversation with my adjuster — I never had to explain what psychrometrics meant to anyone." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Sewage backup is not a fun call to make, but the crew treated it professionally and explained the whole containment process." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Because our equipment is staged inside Lyme, NH, most Lyme calls see a technician on-site within 60 to 90 minutes of the initial call.
Yes — every Lyme job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Around-the-clock coverage in Lyme includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a Lyme insurance claim.
We rely on moisture meters and psychrometric readings, not a guess, before signing off on a Lyme job as complete.
Yes, our Lyme crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Lyme tech confirms it's safe.
Commercial response is a regular part of our Lyme work — restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days for a Lyme home, though a job that sat unaddressed longer can take longer to fully dry.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the Lyme service, not an upsell.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
See the zip codes and nearby cities listed below — our Lyme crews cover that full radius.
Our Lyme dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout Lyme, NH for larger losses. If your address falls inside or near Lyme, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for Lyme, Lyme, NHOne call gets you a Lyme-based team, not a routed national queue.
Call +1-844-234-5373